It was a fine day in August somewhere in the Caribbean when Michelle Anne Crack decided to visit the cruise liner spa for a massage. According to Ms. Crack, the therapist in the spa offered her a facial treatment at a special price. Ms. Crack initially declined, but after a persistent sales pitch from the therapist, she agreed to the facial.
According to her report, she then signed a ticket for $29 50.
When she received the paperwork, she discovered that the price listed was $2,950.00. Ms. Crack insists that the amount was altered after she signed the agreement.
When she complained to the ship’s duty manager, he offered her a partial refund of $590. Subsequently, she wrote to the cruise company, which refunded the full price of the ...
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