A Drop in the Cup

If your memory stretches back to February 1992, you may recall the case of Stella Liebeck. The 79-year-old resident of Albuquerque, New Mexico, spilled her coffee in her lap while holding it between her legs in the car, then turned around and sued the McDonald’s restaurant that served her for $4 million.

The public was outraged, all the more so when the jury awarded Ms. Liebeck $2.86 million in damages. I remember thinking to myself—here we go again; irresponsible individuals blaming others for their own mistakes, frivolous lawsuits, and runaway juries. When will the madness end?

Eventually, the full story began to emerge. McDonald’s served its coffee at over 180 degrees Fahrenheit, some 30 degrees hotter than most restaurants. ...

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