ONE
Facing Crisis
IT WAS AN AFTERNOON in late spring, a few weeks before her graduation from the Sloan School of Management at MIT, and Marcy Kaufman was feeling unsettled.1 Sitting in my office, she leaned forward in her chair, her short blonde hair framing an alert expression and a direct gaze. I knew this alertness well, and how it could change in a moment from pensive reflection to a mischievous smile. But today her look was more serious; she wanted to know if she could continue counseling with me after graduation.
Marcy was no stranger to big changes or unsettling times. Bright, athletic, and full of energy, she had a history of taking things straight on. She grew up in Los Angeles, the only girl in a family of sports-oriented boys. Her ...
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