Part I

So You Want to Be an IT Help Desk Engineer

image

image Visit http://www.dummies.com for great Dummies content online.

In this part …

  • Discover your job options so that you can get find the IT help desk job that's right for you.
  • Get the inside scoop on what a help desk engineer does on a day-to-day basis so that you can determine which career path is right for you.
  • Find out what a position at a help desk can lead to so that you can plan accordingly.
  • Visit http://www.dummies.com for great Dummies content online.

Get Getting an IT Help Desk Job For Dummies now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.