My interest in AI originated from Isaac Asimov’s robot stories, eventually driving me to pursue a PhD in the field. Currently chief AI officer at Scotiabank, my journey afforded me a firsthand view of the transformative impact of AI over the years. Beyond a mere academic pursuit, AI has evolved into a dynamic force molding the essence of various industries. Today, I believe that the arrival of generative AI marks a turning point in the world of marketing.
Malay and I nurtured a camaraderie in our leadership roles at SalesChoice—an AI-driven company specializing in sales enablement. Throughout our journey, we engaged in spirited debates on the profound impact of AI on the world—more often than not around a nice dinner. Some of these conversations ...
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