A SPECIAL DEDICATION

Just before we began our collaboration for The Gen Z Effect, we lost a dear friend and long-time colleague, Carl Frappaolo.

Carl was one of Delphi Group’s founders and a pioneer in the field of knowledge management. He possessed a great and restless mind, a frighteningly sharp wit, and the uncanny ability to step onto any stage or into any situation, no matter how challenging, and put people at ease. Carl could walk into a lion’s den and walk out not only smiling and unscathed but with the lions left behind writhing from laughter.

Over the course of twenty-five years, we worked together with Carl to not only build two remarkable businesses but also to build an even more remarkable friendship in which we shared countless ideas ...

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