Chapter 7Workplace as a Catalyst for Behaviour Change

Hilary Jeffery, Charlotte Hermans and Kelly Bacon

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Introduction

Change is a constant in all industries, sectors and parts of the world. It is also getting harder to predict and happening at an exponential rate – with products, design approaches and services that were revolutionary two years ago becoming obsolete if they are not adapted fast enough.

The previous chapter looked at how research can help us create outstanding workplaces. This chapter focuses on how the development of such workplaces can act as a powerful lever for organisational change. It also examines the role that ...

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