What Are the Goals of Organizational Behavior?
The goals of OB are to explain, predict, and influence behavior. Managers need to be able to explain why employees engage in some behaviors rather than others, predict how employees will respond to various actions and decisions, and influence how employees behave.
SIX important employee behaviors that managers are specifically concerned with explaining, predicting, and influencing include the following:
Employee productivity—a performance measure of both work efficiency and effectiveness. Managers want to know what factors will influence the efficiency and effectiveness of employees.
Absenteeism—the failure to show up for work. It’s difficult for work to get done if employees don’t show up. Studies ...
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