How Can a Manager Shape Team Behavior?
A manager can do several things to shape a team’s behavior including proper selection, employee training, and rewarding the appropriate team behaviors. Let’s look at each.
What Role Does Selection Play?
Some individuals already possess the interpersonal skills to be effective team players. When hiring team members, managers should check whether applicants have the technical skills required to successfully perform the job and whether they can fulfill team roles.
Some applicants may have been socialized around individual contributions and, consequently, lack team skills, which could also be true for some current employees being moved into teams due to organizational restructuring. When faced with this situation, ...
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