How Are Groups Turned into Effective Teams?
10-3 Discuss how groups are turned into effective teams.
When companies like W. L. Gore, Volvo, and Kraft Foods introduced teams into their production processes, it made news because no one else was doing it. Today, it’s just the opposite—the organization that doesn’t use teams would be newsworthy. It’s estimated that some 80 percent of Fortune 500 companies have at least half of their employees on teams. In fact, more than 70 percent of U.S. manufacturers use work teams.13 Teams are likely to continue to be popular. Why? Research suggests that teams typically outperform individuals when the tasks being done require multiple skills, judgment, and experience.14 Organizations are using team-based structures ...
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