What Types of Decisions and Decision-Making Conditions Do Managers Face?

  1. 4-3 Describe the types of decisions and decision-making conditions managers face.

Laura Ipsen is a senior vice president and general manager at Smart Grid, a business unit of Cisco Systems, which is working on helping utility companies find ways to build open, interconnected systems. She describes her job as “like having to put together a 1,000-piece puzzle, but with no box top with the picture of what it looks like and with some pieces missing.”24 Decision making in that type of environment is quite different from decision making done by a manager of a local Gap store.

The types of problems managers face in decision-making situations often determine how it’s handled. In ...

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