CHAPTER 1

Ramping Up to Full-Spectrum Thinking

More Clarity, Less Certainty

SOFT DRINK CANS, HALF OF THEM STILL BOUND TOGETHER with plastic collars, were scattered across a coffee table in the small family room when we arrived in the early afternoon to visit Peter Drucker in his 95th year, about a year before he died in 2005. We were there to talk with the famous management guru1 about the future of work and the human resources function.

I walked into that room with AG Lafley, then the CEO of Procter & Gamble; Dick Antoine, P&G’s head of human resources; and Craig Wynett, a visionary P&G thinker. I felt fortunate to have been invited and was impressed by the fact that the CEO of one of the world’s best companies had flown across the country in ...

Get Full-Spectrum Thinking now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.