CHAPTER 1
Ramping Up to Full-Spectrum Thinking
More Clarity, Less Certainty
SOFT DRINK CANS, HALF OF THEM STILL BOUND TOGETHER with plastic collars, were scattered across a coffee table in the small family room when we arrived in the early afternoon to visit Peter Drucker in his 95th year, about a year before he died in 2005. We were there to talk with the famous management guru1 about the future of work and the human resources function.
I walked into that room with AG Lafley, then the CEO of Procter & Gamble; Dick Antoine, P&G’s head of human resources; and Craig Wynett, a visionary P&G thinker. I felt fortunate to have been invited and was impressed by the fact that the CEO of one of the world’s best companies had flown across the country in ...
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