Foundations of Human Resource Development, Third Edition, 3rd Edition

13

Training and Development Practices

CHAPTER OUTLINE

Introduction

Variations in T&D Practices

Core T&D Practices

• T&D Revolves around the Five-Phase Process

• Use of Subject-Matter Experts

• Interesting and Effective Delivery

• Transfer of Learning to the Workplace

• Effective Use of Information Technology

• Case Example: Computer-Based Training

Individual-Focused T&D Practices

• Single Person Requiring T&D

• Multiple Job Holders Requiring Identical T&D

Group-Focused T&D Practices

• Case Example: Hands-on Training

• Action Learning

• Team Problem Solving

• Case Example: Action Learning

• Case Example: Equipment Maintenance

Work Process–Focused T&D Practices

• Understanding and Studying Processes

• Process-Referenced Training

Organization-Focused ...