Cultivating a Culture of Cross-Functional Teaming and Learning at CarMax
One key to successful digital transformation: matching up the right people.
CarMax, the largest retailer of used cars in the United States, has always sought to transform how vehicles are bought and sold in America by making the experience transparent and stress free, according to chief information officer Shamim Mohammad. MIT Sloan Management Review guest editor Gerald C. Kane and contributor Anh Nguyen Phillips spoke with Mohammad about how CarMax is continuously evolving its culture of employee empowerment through digital transformation.
MIT Sloan Management Review
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