CHAPTER ONE

The Achilles Heel of the Driven, Ambitious Professional

DON THOMPSON COULD DO NO WRONG. When he joined a high-powered consulting firm right after receiving his MBA from a top school, he quickly demonstrated the qualities that would allow him to make partner in record time. Charming, smart, with business savvy, he not only was good with clients but was skilled at the work—he was especially adept at helping client companies reformulate their strategies. Within seven years he had earned a reputation that drew organizations to the firm seeking out Don’s expertise. For twelve years, Don flourished. Then he hit a wall.

It wasn’t that he suddenly became less charming or skilled than he had always been. He continued to do excellent work. ...

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