Contents
Part I: Getting Inside the Gap: What Keeps Us from Connecting
Chapter 1 - What You Don’t Know Can Hurt You: How We (Don’t) Talk about Difference
Chapter 2 - Managing the Power Gap
Chapter 3 - Culture and Communication: Flexing across Styles
Chapter 4 - Portrait of a Fluent Leader
Fluent Leader Profile: Rosaline Koo—Building Fluency Beyond Stereotypes
Part II: The Killer App: Flexing Across the Gap
Chapter 5 - Power Gap Principle: Flex Your Management Style
Fluent Leader Profile: Don Liu—Bridging the Gap through Generosity of Spirit
Chapter 6 - Navigate the Power Gap with Your Peers
Chapter 7 - Go the Distance with Your Superiors
...
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