Pre-Test
First-Line SupervisionFifth Edition
Course Code 90029
INSTRUCTIONS: Record your answers on one of the scannable forms enclosed. Please follow the directions on the form carefully. Be sure to keep a copy of the completed answer form for your records. No photocopies will be graded. When completed, mail your answer form to:
Educational Services
American Management Association
P.O. Box 359
Natick, MA 01760
1. When working with your boss it is best to:
(a) tell your employees everything your boss tells you.
(b) develop a partnership with clear expectations.
(c) assume 50 percent of the responsibility for the relationship.
(d) develop a relationship with your boss’s boss.
2. When dealing with information, a first-line supervisor has to act ...
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