Book description
Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change
Table of contents
- Índice
- Resumo
- O que é um feedback eficaz?
- Dez erros comuns ao dar feedback
- Como desenvolver competências para dar um feedback eficaz
- Como manter a mensagem
- Como articular tudo
- O que fazer e não fazer ao dar feedback
- Palavras com impacto
- Sugestões de bibliografia
- Contexto
- Resumo dos pontos principais
- Publicações relacionadas
Product information
- Title: Feedback That Works: How to Build and Deliver Your Message, First Edition (Portuguese for Europe)
- Author(s):
- Release date: September 2018
- Publisher(s): Center for Creative Leadership
- ISBN: 9781604918892
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