CHAPTER 6
Becoming an Experimentation Organization
Success is the ability to go from failure to failure without losing enthusiasm.
—ANONYMOUS (OFTEN ATTRIBUTED TO WINSTON CHURCHILL OR ABRAHAM LINCOLN)
Why have so many companies failed to imitate Toyota’s renowned Toyota Production System (TPS)? The system has long been considered instrumental to Toyota’s success in becoming one of the world’s leading auto firms, and the company has been remarkably open about its practices. Hundreds of thousands of executives have visited its factories, and many books and articles have been published on how the system works. You may be familiar with some of the practices that TPS uses every day: quality circles, just-in-time delivery, continuous improvement, and ...
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