The idea of the global project scorecard is borrowed from Kaplan and Norton’s “Balanced Scorecard.” The Balanced Scorecard seeks to assess the performance of an organization in a holistic manner rather than on profit and loss alone (Figure 13.1) (Kaplan, and Norton 1992).
Figure 13.1 The balanced scorecard
The Balanced Scorecard therefore measures company performance in terms of financial measures, internal and external measures (internal processes versus customers), and finally, learning and growth. The global project management scorecard builds on this idea, but rather than capturing performance measures, ...
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