Formal Client Acceptance
The closure of any project can be ripe for mistakes and miscommunication. Of primary importance in closing the project is obtaining the acceptance of the project deliverables from the client. Often, the client has little incentive to formally accept deliverables early. This is for several reasons. To begin with, since no project deliverable is likely to meet the totality of client requirements, the longer that the client delays acceptance, the greater the likelihood that additional scope in the form of features or enhanced quality of deliverables may be secured. In addition, the typical project will tie client payments to accepted project deliverables. It is common to hold out a ...
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