Continuous learning has grown as the vital process in social-and customer-centric businesses and analyzes the success and failure experiences in doing business with people (Lopez et al. 2006). The participatory business appraisal as a new concept has been discussed as a continuous learning tool by engaging customers, stake holders, and crowd within the business ecosystem. Participatory appraisals are used as a driver to actions research in resolving social issues and analyzing the cultural, biological, and legal perspectives to promote customer-centric businesses on a social scale. This chapter discusses the broad perspectives of continuous learning and its effects on organizational culture. The role of organizational ...
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