Essentials of Supply Chain Management, 5th Edition

Essentials of Supply Chain Management, 5th Edition

by Michael H. Hugos
Released April 2024
Publisher(s): Wiley
ISBN: 9781394217311

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Book description

Popular guide to the field, and comprehensive text presenting the most crucial tenets and concepts of supply chain management.

In the newly updated fifth edition of Essentials of Supply Chain Management, supply chain veteran Michael Hugos delivers a contemporary discussion of supply chain operations. He explains the supply chain issues and pitfalls companies are most likely to face in the modern marketplace and shows how to address them using both traditional and novel strategies.

The author describes supply chain innovation strategies based on his real-world experience and case studies and examples that have been proven to work in countries around the world. You’ll learn about:

  • The Supply Chain Operations Reference (SCOR) model, a globally relevant standard diagnostic tool for supply chain management
  • Techniques to improve risk management and resilience across your organization’s entire supply chain
  • New issues in supply chain sustainability, as well as how the latest technologies are enabling real-time operating improvements up and down the supply chain

Perfect for logistics and supply chain professionals and students, Essentials of Supply Chain Management will remain a must-read for practitioners, managers, executives, board members, and other business leaders in organizations of all types and sizes.

Table of contents

  1. Cover
  2. Table of Contents
  3. Title Page
  4. Copyright
  5. Dedication
  6. Preface
  7. CHAPTER 1: Key Concepts of Supply Chain Management
    1. Nothing Entirely New—Just a Significant Evolution
    2. How the Supply Chain Works
    3. The Evolving Structure of Supply Chains
    4. Participants in the Supply Chain
    5. Aligning the Supply Chain with Business Strategy
    6. Chapter Summary
  8. CHAPTER 2: Supply Chain Operations
    1. A Model of Supply Chain Operations
    2. Demand Forecasting and Planning (Plan)
    3. Product Pricing (Plan)
    4. Inventory Management (Plan)
    5. Credit and Collections (Source)
    6. Chapter Summary
  9. CHAPTER 3: Supply Chain Operations
    1. Product Design (Make)
    2. Production Scheduling (Make)
    3. Facility Management (Make)
    4. Order Management (Deliver)
    5. Delivery Scheduling (Deliver)
    6. Return Processing (Deliver)
    7. Supply Chain Operations Can Be Outsourced
    8. Chapter Summary
  10. CHAPTER 4: New Technology Changes How Work Is Done
    1. New Technology Is Changing Supply Chain Operations
    2. Key Components of Information Technology
    3. New Supply Chain Technology
    4. Impact on Supply Chain Operations
    5. Combining New Technologies for Agile Supply Chains
    6. Chapter Summary
  11. CHAPTER 5: Metrics for Measuring Supply Chain Performance
    1. Useful Model of Markets and Their Supply Chains
    2. Market Performance Categories
    3. A Framework for Performance Measurement
    4. Customer Service Metrics
    5. Internal Efficiency Metrics
    6. Demand Flexibility Metrics
    7. Product Development Metrics
    8. Operations that Enable Supply Chain Performance
    9. Collecting and Displaying Performance Data
    10. Three Levels of Detail
    11. Spotlighting Problems and Finding Opportunities
    12. Markets Migrate from One Quadrant to Another
    13. Sharing Data across the Supply Chain
    14. Chapter Summary
  12. CHAPTER 6: Supply Chain Coordination and Risk Management
    1. The Bullwhip Effect
    2. Coordination in the Supply Chain
    3. Supply Chain Product Data Standards
    4. Sales and Operations Planning
    5. How to Start Supply Chain Collaboration
    6. Supply Chain Risk Management
    7. Chapter Summary
  13. CHAPTER 7: Supply Chain Innovation for the Real-Time Economy
    1. Supply Chain Performance Depends on Timely Data
    2. Coordination and Collaboration in Supply Chains
    3. Use Collaboration to Reinvent Supply Chain Operations
    4. Process for Collaborative Supply Chain Operations
    5. Chapter Summary
  14. CHAPTER 8: Defining Supply Chain Opportunities
    1. The Supply Chain as a Competitive Advantage
    2. Identify the Business Opportunity and Define the Goal
    3. Create the Strategy
    4. Create a Conceptual System Design
    5. Strategic Guidelines for Designing Systems
    6. Define Project Objectives
    7. Create an Initial Project Plan and Budget
    8. Estimate the Project Budget and ROI
    9. Define the Specific Costs and Benefits
    10. Chapter Summary
  15. CHAPTER 9: Creating Supply Chains for CompetitiveAdvantage
    1. Assessing Technology Needs
    2. Charlie Supply, Inc.—Initial Business Situation
    3. New Opportunities Emerge—Follow-on Situation
    4. Strategic Alliances for Competitive Advantage
    5. Chapter Summary
  16. CHAPTER 10: The Promise of Resilient and Sustainable Supply Chains
    1. The Start of Something Big
    2. Winning at the Game of Real-Time Supply Chains
    3. Chapter Summary
  17. About the Author
  18. Index
  19. End User License Agreement

Product information

  • Title: Essentials of Supply Chain Management, 5th Edition
  • Author(s): Michael H. Hugos
  • Release date: April 2024
  • Publisher(s): Wiley
  • ISBN: 9781394217311