Essentials of Organizational Behavior, 14/e

What are Emotions and Moods?

In our analysis of the role of emotions and moods in the workplace, we need three terms that are closely intertwined: affect, emotions, and moods. Affect is a generic term that covers a broad range of feelings, including both emotions and moods.1 Emotions are intense feelings directed at someone or something.2 Moods are less intense feelings than emotions and often arise without a specific event acting as a stimulus.3 Exhibit 4-1 shows the relationships among affect, emotions, and moods.

Exhibit 4-1

Affect, Emotions, and Moods

Figure 4-1 Full Alternative Text

Affect

A broad range of feelings that people experience. ...