2Some Names for Things You Already “Know”

Before we get too far ahead of ourselves, we need to work out a basic vocabulary that will set the stage for the chapters to come. In one sense all of us are “experts” (okay, “semi-experts”) on human communication – after all, we’ve been completely immersed in interpersonal interaction since birth, when we first experienced human touch, the rhythms of human speech, and so on. So it stands to reason that if you’ve been doing something all your life, along the way, you’ve probably acquired at least some insights about this whole business of interacting with other people.

What is also true, though, is that a lot of our understandings about social interaction are somewhat nebulous or slippery; at some level ...

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