Essential People Skills for Project Managers

Preface

“People issues” tend to be the most frustrating aspect of project work. People issues contribute to delays in project completion, reduced project quality, and increased project costs, not to mention high levels of personal stress and aggravation for the project management professional. Unfortunately, most project professionals, in their educational background or through other training, have had few opportunities to develop a concrete set of practical people skills.

This book is dedicated to giving you, the project management professional, tangible and field-tested people skills that will help you productively address the messy people problems that can surface on a project team, while also helping you manage your own career direction. ...