Enterprise Resource Planning

Table of contents

1. Cover
2. Title Page
3. Contents
4. About the Author
5. Dedication
6. Preface
7. Chapter 1: Introduction to Enterprise Resource Planning Systems
   1. 1.1 Introduction
   2. 1.2 Value Chain Framework
   3. 1.3 Problems with Disintegrated Data in an Organization
   4. 1.4 Evolution of ERP Systems
   5. 1.5 Role of ERP Systems in an Organization
   6. 1.6 Three-tier Architecture for ERP Systems
   7. 1.7 Stages Theory and Its Application to Evolution of ERP
   8. 1.8 Are ERP Systems Different from Traditional Information Systems?
   9. 1.9 Scope of ERP systems
   10. 1.10 General Model of Business and Role of ERP
   11. 1.11 Major ERP Players
   12. 1.12 Implementations in India
   13. Conclusion
   14. Case Study
   15. Exercises
8. Chapter 2: Life Cycle of an ERP Implementation Project
   1. 2.1 Introduction
   2. 2.2 Life Cycle of an ERP Project
   3. 2.3 Teams
   4. Conclusion
   5. Case Study
   6. Exercises
9. Chapter 3: Benefits And Cost Of An Erp System
   1. 3.1 Introduction
   2. 3.2 Benefits
   3. 3.3 Cost of an ERP Implementation
   4. 3.4 Cost-benefit Analysis
   5. Conclusion
   6. Case Study
   7. Exercises
10. Chapter 4: Change Management
    1. 4.1 Introduction
    2. 4.2 People Issues: Are You Ready for ERP?
    3. 4.3 Factors That Influence Pre-implementation Attitude
    4. 4.4 How to Enhance Attitude?
    5. 4.5 Change Management Strategies to Handle Organizational Issues
    6. 4.6 Creating a Change Management Strategy to Handle Organizational Issues
    7. 4.7 Tools for Assessing the Organizational Changes
    8. Conclusion
    9. Case Study
    10. Exercises
11. Chapter 5: Business and it Alignment
    1. 5.1 Introduction
    2. 5.2 Components of Alignment
    3. 5.3 Strategic Alignment Framework and Its Application to Strategic Alignment
    4. 5.4 Are Business and IT Aligned?
    5. 5.5 Balanced Scorecard: An Alignment Tool
    6. Conclusion
    7. Exercises
12. Chapter 6: Requirements Engineering
    1. 6.1 Introduction
    2. 6.2 Structured English and Structured Interviews
    3. 6.3 Event-driven Process Chains
    4. 6.4 Object-oriented Model
    5. 6.5 Object Process Modelling
    6. 6.6 Data Activity Model for Configuration
    7. Conclusion
    8. Case Study
    9. Exercises
13. Chapter 7: Re-Engineering
    1. 7.1 Introduction
    2. 7.2 Processes and Their Characteristics
    3. 7.3 Life Cycle of a BPR Project
    4. 7.4 Life Cycle of an IT-driven BPR Project
    5. 7.5 Re-engineering Examples
    6. Conclusion
    7. Case Study
    8. Exercises
14. Chapter 8: ERP Selection
    1. 8.1 Introduction
    2. 8.2 ERP System Selection Team
    3. 8.3 ERP Solution and Vendor Selection
    4. 8.4 Information Gathering
    5. 8.5 Preliminary Filtering
    6. 8.6 Parameters for ERP Selection
    7. 8.7 Prepare and Release Request for Proposal (RFP)
    8. 8.8 Gap Analysis
    9. 8.9 AHP for ERP Selection
    10. Conclusion
    11. Case Study
    12. Exercises
15. Chapter 9: Managing an ERP Project
    1. 9.1 Introduction
    2. 9.2 Success of an ERP System is Multi-dimensional
    3. 9.3 Critical Success Factors
    4. 9.4 Risk Associated with an ERP Project
    5. 9.5 Measuring Performance of ERP System Using Balanced Scorecard
    6. Conclusion
    7. Exercises
16. Chapter 10: Erp And Related Technologies
    1. 10.1 Introduction
    2. 10.2 Electronic Data Interchange
    3. 10.3 Supply Chain Management
    4. 10.4 Customer Relationship Management
    5. 10.5 Data Warehouse
    6. 10.6 Data Mining
    7. Conclusion
    8. Exercises
17. Chapter 11: Introduction To Commercial ERP Softwares
    1. 11.1 Introduction
    2. 11.2 Indian Market
    3. 11.3 SAP
    4. 11.3 Oracle
    5. 11.4 Oracle Peoplesoft
    6. 11.5 JD Edwards
    7. 11.6 MS Dynamics
    8. 11.7 Baan
    9. 11.8 Ramco
    10. 11.9 QAD
    11. 11.10 Conclusion
18. Appendix A: Implementations in India
19. Appendix B: Articles and Cases
20. Endnotes
21. Acknowledgements
22. Copyright
23. Back Cover