Enterprise Resource Planning: A Managerial Perspective by Pearson

Enterprise Resource Planning: A Managerial Perspective by Pearson

by Veena Bansal
Released May 2024
Publisher(s): Pearson India
ISBN: 9781306254311

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Book description

Enterprise Resource Planning: A Managerial Perspective focuses on the fundamentals of ERP and details methods of implementing ERP systems. By using actual case incidents, this book charts the life cycle of ERP projects from cost and profit analysis, through change-management on the basis of re-engineering and technical requirements, to the ion of the ERP system and its final application. With a variety of exercises applicable to real-life scenarios, this book equips managers with the appropriate skills for utilizing ERP systems and uninitiated readers will gain a thorough understanding of an ERP project life-cycle.

Book Contents –

Chapter 1: Introduction to Enterprise Resource Planning Systems
Chapter 2: Life Cycle of an ERP Implementation Project
Chapter 3: Benefits and Cost of an ERP System
Chapter 4: Change Management
Chapter 5: Business and IT Alignment
Chapter 6: Requirements Engineering
Chapter 7: Re-engineering
Chapter 8: ERP Selection
Chapter 9: Managing an ERP Project
Chapter 10: ERP and Related Technologies
Chapter 11: Introduction to Commercial ERP Software
Appendix A: Implementations in India
Appendix B: Articles and Cases
Index

Table of contents

  1. Cover
  2. Dedication
  3. Contents
  4. Preface
  5. Acknowledgements
  6. About the Author
  7. Chapter 1 : Introduction to Enterprise Resource Planning Systems
    1. 1.1 Introduction
    2. 1.2 Value Chain Framework
    3. 1.3 Problems with Disintegrated Data in an Organization
    4. 1.4 Evolution of ERP Systems
    5. 1.5 Role of ERP Systems in an Organization
    6. 1.6 Three-tier Architecture for ERP Systems
    7. 1.7 Stages Theory and Its Application to Evolution of ERP
    8. 1.8 Are ERP Systems Different from Traditional Information Systems?
    9. 1.9 Scope of ERP systems
    10. 1.10 General Model of Business and Role of ERP
    11. 1.11 Major ERP Players
    12. 1.12 Implementations in India
    13. Conclusion
    14. Case Study
    15. Exercises
    16. Endnotes
  8. Chapter 2 : Life Cycle of an ERP Implementation Project
    1. 2.1 Introduction
    2. 2.2 Life Cycle of an ERP Project
    3. 2.3 Teams
    4. Conclusion
    5. Case Study
    6. Exercises
    7. Endnotes
  9. Chapter 3 : Benefits and Cost of an ERP System
    1. 3.1 Introduction
    2. 3.2 Benefits
      1. 3.2.1 Strategic Benefits
      2. 3.2.2 Operational Benefits
      3. 3.2.3 Managerial Benefits
      4. 3.2.4 Organizational Benefits
      5. 3.2.5 Intangible Benefits
      6. 3.2.6 What Benefits an Organization May Expect?
    3. 3.3 Cost of an ERP Implementation
      1. 3.3.1 Direct Costs
      2. 3.3.2 Indirect Cost
    4. 3.4 Cost-benefit Analysis
    5. Conclusion
    6. Case Study
    7. Exercises
    8. Endnotes
  10. Chapter 4 : Change Management
    1. 4.1 Introduction
    2. 4.2 People Issues: Are You Ready for ERP?
    3. 4.3 Factors That Influence Pre-implementation Attitude
    4. 4.4 How to Enhance Attitude?
      1. 4.4.1 Extended Technology Acceptance Model
      2. 4.4.2 Summary
    5. 4.5 Change Management Strategies to Handle Organizational Issues
      1. 4.5.1 Lewin’s Model
      2. 4.5.2 Improvisational Model
    6. 4.6 Creating a Change Management Strategy to Handle Organizational Issues
    7. 4.7 Tools for Assessing the Organizational Changes
      1. 4.7.1 Force Field Analysis
      2. 4.7.2 The Matrix of Change
    8. Conclusion
    9. Case Study
    10. Exercises
    11. Endnotes
  11. Chapter 5 : Business and IT Alignment
    1. 5.1 Introduction
    2. 5.2 Components of Alignment
      1. 5.2.1 Business Strategy
      2. 5.2.2 Organizational Infrastructure and Processes
      3. 5.2.3 IT Strategy
      4. 5.2.4 IT Infrastructure and Processes
    3. 5.3 Strategic Alignment Framework and Its Application to Strategic Alignment
    4. 5.4 Are Business and IT Aligned?
    5. 5.5 Balanced Scorecard: An Alignment Tool
    6. Conclusion
    7. Exercises
    8. Endnotes
  12. Chapter 6 : Requirements Engineering
    1. 6.1 Introduction
    2. 6.2 Structured English and Structured Interviews
    3. 6.3 Event-driven Process Chains (1/2)
    4. 6.3 Event-driven Process Chains (2/2)
    5. 6.4 Object-oriented Model
    6. 6.5 Object Process Modelling
    7. 6.6 Data Activity Model for Configuration
    8. Conclusion
    9. Case Study
    10. Exercises
    11. Endnotes
  13. Chapter 7 : Re-engineering
    1. 7.1 Introduction
    2. 7.2 Processes and Their Characteristics
      1. 7.2.1 Special Features of Processes of Service Organizations
      2. 7.2.2 Process Evaluation
    3. 7.3 Life Cycle of a BPR Project
      1. 7.3.1 Establishing Vision, Objectives, Scope and Mode of BPR
      2. 7.3.2 Business Modelling
      3. 7.3.3 Business Analysis
      4. 7.3.4 Redesign
      5. 7.3.5 Business Transformation and Continuous Improvement
    4. 7.4 Life Cycle of an IT-driven BPR Project
    5. 7.5 Re-engineering Examples
    6. Conclusion
    7. Case Study
    8. Exercises
    9. Endnotes
  14. Chapter 8 : ERP Selection
    1. 8.1 Introduction
    2. 8.2 ERP System Selection Team
    3. 8.3 ERP Solution and Vendor Selection
    4. 8.4 Information Gathering
    5. 8.5 Preliminary Filtering
    6. 8.6 Parameters for ERP Selection
    7. 8.7 Prepare and Release Request for Proposal (RFP)
    8. 1 Introduction
      1. 1.1 Objective
      2. 1.2 Schedule of Events
    9. 2 Terms and Conditions
      1. 2.1 Response Submission
      2. 2.2 Costs Associated with Preparation of the Vendor’s Response
      3. 2.3 Onsite Study for Effort Estimation
      4. 2.4 Proposal Binding Period
      5. 2.5 Omissions
      6. 2.6 Payment Conditions
      7. 2.7 Warranty and Support
      8. 2.8 AMC (Annual Maintenance Contract)
      9. 2.9 Acceptance and Title
      10. 2.10 Price Quotations
      11. 2.11 Price Stability
      12. 2.12 Project Team Composition
      13. 2.13 Changes in Team
      14. 2.14 The Vendor Qualifications
      15. 2.15 Codes, Standards and Ordinances
      16. 2.16 Performance and Payment Bonding
      17. 2.17 Bid Evaluation Criteria
      18. 2.18 Right to Reject
    10. 3. Project Details
      1. 3.1 Onsite/Offsite
      2. 3.2 Reporting
      3. 3.3 Configuration Process
      4. 3.4 Configuration Management
      5. 3.5 Deliverables
      6. 3.6 Standards
      7. 3.7 Integration Issues
      8. 3.8 Data Migration and Retrospective Conversion
      9. 3.9 TMD Involvement
    11. 4. Integration , Security and Backup
    12. 5. Performa For Financial/Price Bid
    13. 6. Implementation Strategy
    14. 8.8 Gap Analysis
    15. 8.9 AHP for ERP Selection (1/2)
    16. 8.9 AHP for ERP Selection (2/2)
    17. Conclusion
    18. Case Study
    19. Exercises
    20. Endnotes
  15. Chapter 9 : Managing an ERP Project
    1. 9.1 Introduction
    2. 9.2 Success of an ERP System is Multi-dimensional
    3. 9.3 Critical Success Factors
    4. 9.4 Risk Associated with an ERP Project
    5. 9.5 Measuring Performance of ERP System Using Balanced Scorecard
    6. Conclusion
    7. Exercises
    8. Endnotes
  16. Chapter 10 : ERP and Related Technologies
    1. 10.1 Introduction
    2. 10.2 Electronic Data Interchange
      1. 10.2.1 EDI Standards
      2. 10.2.2 EDI Architecture
    3. 10.3 Supply Chain Management
      1. 10.3.1 Role of IT in SCM
    4. 10.4 Customer Relationship Management
    5. 10.5 Data Warehouse
      1. 10.5.1 Architecture of Data Warehouse
      2. 10.5.2 Process of Creating a Data Warehouse
    6. 10.6 Data Mining
    7. Conclusion
    8. Exercises
    9. Endnote
  17. Chapter 11 : Introduction to Commercial ERP Softwares
    1. 11.1 Introduction
    2. 11.2 Indian Market
    3. 11.3 SAP
    4. 11.3 Oracle
    5. 11.4 Oracle Peoplesoft
    6. 11.5 JD Edwards
    7. 11.6 MS Dynamics
    8. 11.7 Baan
    9. 11.8 Ramco
    10. 11.9 QAD
    11. 11.10 Conclusion
    12. Endnotes
  18. Appendix A : Implementations in India
  19. Appendix B : Articles and Cases
  20. Index

Product information

  • Title: Enterprise Resource Planning: A Managerial Perspective by Pearson
  • Author(s): Veena Bansal
  • Release date: May 2024
  • Publisher(s): Pearson India
  • ISBN: 9781306254311