Enterprise Knowledge Management

PREFACE

While data quality problems are widespread, it is rare for an event to take place that provides a high-profile example of how questionable information quality can have a worldwide business effect. The 2000 US Presidential election and the subsequent confusion around the Florida recount highlights the business need for high quality data. The winner of this election is in a position to influence economies around the world. The uncertainty associated with the lack of a clear winner had an immediate effect the day after the election when stock prices plummeted. Whether it is unintuitive data presentation, questions about the way information is aggregated, or the method by which information policy regulates the use of data, valuable information ...