Several years into my teaching career and well into the development and deployment of online courses, I decided to try something different and offer my students an opportunity to evaluate my classes via the use of a nonstandardized method, one often found in restaurants and other establishments: the anonymous Suggestion Box. While I appreciated the student evaluation instrument in use by the university, I felt it fell short of providing the type of information that instructors could really use. It merely asked students to complete a Likert-scale instrument that included no open-ended questions that allowed for or encouraged feedback to explain or support their selection of responses for any statements on the evaluation. While numbers ...
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