CHAPTER 1

The Rise of Incivility

Many people believe that the rise in incivility is largely due to the proliferation of technology and the resulting development of social media. However, the decline in civility in Western culture began long before the advent of the computer, the Internet, or any other device or software application. Those advances simply made the practice of incivility easier, more prevalent, and more visible.

History of Incivility

To really understand incivility, we first need to focus on how to define it. We cannot address incivility or its meaning, though, without first looking at the history of etiquette and manners and the development of a civil society based on those norms and mores of culture that were deemed acceptable. ...

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