Introduction

Welcome to how to turn your organization into an organization of choice by both your current and future human capital assets and your customers current and future. Welcome to a journey into continuous process improvement through the individuals in your organization. For every time there is a season and for me the time and the season was my immersion into the world of continuous process improvement. It is a world that began over a decade ago with my enrollment into the Applied Technology Department at St Petersburg College to undergo the grueling course of study leading to earning a Certificate as a Six Sigma Black Belt.

This was a journey which totally changed my view of the business world. This new view was centered around the ...

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