Overview of the Three Stages of the EmC Process
The Emotional Connection (EmC) process consists of three stages: de-escalate conflict, restructure the current interactions, and integrate new learnings and feelings (safety, Emotional Connection), and bonding conversations into daily interactions. See Figure 1.2.
Figure 1.2 Overview of the three stage in the EmC process
Get Emotional Connection: The EmC Strategy now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
