“There has to be a better way!” I remember saying these words to myself after yet another board meeting, which I felt was unproductive. We were clearly not hearing each other, the emotions in the room were overwhelming, and we were not getting anywhere in our approach.
I am writing this book because 10 years ago, I took steps to understand what was going on with me and all the other people on the board, as well as the problems I was encountering in various companies and teams. The process, outlined in this book, is my approach to solving age-old problems of conflicts and disconnections at work, which are far too often tolerated or ameliorated but are not solved!
While the actual process of resolving deep conflicts requires practice ...
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