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2. Shirley (2011).
3. Kerpchar and Protzman (2014), p. 61.
4. Shiver and Eitel (2009), p. 25.
5. Alexander (2002), p. 4.
6. Elements of an Emergency Preparedness Plan (1999).
7. Lean Six Sigma for Healthcare (2013).
8. Graban (2011), p. 50.
9. Introduction to Lean (2013).
10. Rottman, Shoaf, and Dorian (2005).
11. University of Toledo Medical Center Emergency Response Plan (2013).
12. Comprehensive Emergency Management Plan (1994).
13. Disaster Planning and Hospital Emergency Evacuation (2010).
14. Emergency Operations Plan (2013).
15. Hospital Emergency Operations Plan (2013).
16. Central State Hospital Emergency Operations Plan (2004).
17. A New Model for Healthcare (2014). ...
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