Emergency Management for Healthcare

Index

accreditation, 2, 5, 10, 27, 30, 34, 41, 42, 48, 49, 53, 54, 56, 58, 59

adult education, 3–4

agreements, 51–52

awareness, 110–111

campaigns, 39

back channel telephone numbers, 122–123

background material, 90

backup systems, 99, 116

Bloom, B., 4

Caller ID, 20, 21, 108

Clinical Acuity/Special needs Evacuation (CASE) team, 38

code of the month, 41

Command and Control, 12, 13, 23, 33, 38, 80, 81, 91, 111

Command Center, 12–14, 16–18, 21–22, 38, 53, 54, 67, 81, 87, 97, 100, 103, 104, 113–119, 122, 131

communications

emergency, 102–104

internal, 98–100

normal, 100–102

tips for, 112

two-way, 113–114

upward and external, 118–123

confidentiality, 83

conventional pagers, 107

deadlines, 65, 77, 78, 92

decontamination, 24–26, 38, 53

Dickens, C.,