To navigate their way through the intersection of coronavirus disease (COVID) and VUCA, many organizations struggled to manage challenging and unprecedented demands that included redeploying human capital, establishing remote workforces, building needed capabilities, supporting distressed supply chains, deciding whether to retain, furlough, or fire employees, planning for reopening amid uncertainty, and maintaining productivity. Upon reflection, researchers have started to draw several conclusions about this collision of COVID in a VUCA world and the subsequent responses at the societal and organizational levels such as “a lack of preparedness, a deficit in capabilities, and silence on structural inequality were three ...
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