Document Delivery Service (DDS)
Abstract
Document delivery service (DDS) or document supply service “refers to the physical or electronic delivery of a document from a library collection to the residence or place of business of a library user, upon request.” The steps to be followed in providing DDS are: receipt and analysis of demand, identification and location of required document, procurement of document, copying the required portion of the document, if required, and delivering the original/copy of the required portion of the document to the user. Various media are employed for document delivery, such as delivery from circulation desk within the library, or at the user’s doorstep by messenger or by post/courier, transmission through ...
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