Chapter 13. It’s probably not a technical problem
by Bill Walters
I learned this from Jerry Weinberg, somewhere. The most difficult problems aren’t technical problems. Typically, when you step back and get an objective look at the problem you’re facing, chances are the real issue isn’t a technical one; it’s probably an irrational, subconscious soul-fart bubbling around inside somewhere, masked as a technical problem. It’s not that this person doesn’t understand how the wobbulator is supposed to work, it’s that this person doesn’t understand and there’s a stigma or expectation that they should, and, therefore, the fear of being kicked out of the tribe is lurking somewhere beneath the surface.
Roy’s analysis
Truer words have rarely been spoken. ...
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