CHAPTER 10

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Developing Internal Successors

For a succession planning and management program to be effective, the organization must have a means by which to replace key job incumbents as vacancies occur in their positions. Promotion from within is a time-honored and crucially important, albeit traditional, way to do that.

But, to prepare individuals for promotion, the organization has an obligation to do more than merely identify present and future work requirements and performance. It must find a way to pinpoint—and to systematically close—the developmental gap between what possible successors can already do and what they must do to qualify for ...

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