Acknowledgments

I must express deeply felt gratitude to all the mentors who influenced my personal and professional growth and development; yes, there have been many. But in particular, I am grateful to my older brother, John—my first personal mentor—and especially Jack Cole, my first workplace mentor. Jack was an incredible tour guide for the journey through life. But the truth is that I learned something of value from almost everyone I have ever known: colleagues, students, friends, and my incomparable and loving wife, Judy.

Special thanks are also due to Steven Hutson, my agent at WordWise Media Services. Steve’s patient understanding and careful ...

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