E-Health Care Information Systems: An Introduction for Students and Professionals

CHAPTER FIFTEEN

E-HEALTH IMPACTS ON THE HEALTH CARE AND HEALTH SERVICES INDUSTRY

Surfing the Powerful Waves of E-Technologies

Joseph Tan, David C. Yen, Sharline Martin, Binshan Lin

I. Learning Objectives

II. Introduction

III. E-Technologies in Various Health Care and Health Services Sectors

A. Hospitals and Physicians' Offices

B. Nursing Homes and Home Health Care Agencies

C. Pharmaceutical and Health Care Product Companies

D. Medical Insurance Companies

IV. The Power of E-Technologies

A. Reengineered Business Processes and Reduced Administrative and Clinical Costs

B. Increased Customer Empowerment and Satisfaction

C. Strengthened Patient-Provider-Insurer ...