DT Method - Design Thinking Basics: an introduction to the DTMethod

Table of contents

1. Design Thinking Basics
   1. Contents
   2. Preface
   3. About the authors
   4. Acknowledgements
   5. 1 Design thinking basics and an introduction to the DTMethod
      1. 1.1 About design thinking
      2. 1.2 The most important design thinking models
         1. Table 1.1 The key characteristics of design thinking
         2. Figure 1.1 Design thinking: The Stanford model
         3. Figure 1.2 Design thinking: The Double Diamond model
      3. 1.3 Introduction to the DTMethod
         1. Table 1.2 The three pillars of the DTMethod
      4. 1.4 Factors that may disturb the design thinking process
         1. Table 1.3 Possible negative effects on design thinking processes
   6. 2 DTRoles and DTRules
      1. 2.1 Roles according to the DTMethod (1/2)
      2. 2.1 Roles according to the DTMethod (2/2)
         1. 2.1.1 DTSponsor
         2. 2.1.2 DTFacilitator
         3. 2.1.3 DTDesigners and the DTTeam
         4. 2.1.4 DTCoordinator
         5. 2.1.5 Stakeholder
         6. 2.1.6 Expert
      3. 2.2 Combining the DTRoles
         1. Figure 2.1 Combining the DTRoles
         2. Figure 2.2 Possibilities of combining DTRoles
      4. 2.3 Rules of work according to the DTMethod
         1. DTRule 1: Focus on people
         2. DTRule 2: Team involvement
         3. DTRule 3: Evidence-based approach
         4. DTRule 4: Stepwise approach
         5. DTRule 5: Iterative approach
         6. DTRule 6: Active approach
         7. DTRule 7: Learning approach
      5. 2.4 The phases of the DTModel
   7. 3 DTModel – Exploration Phase
      1. 3.1 What is the Exploration Phase?
         1. 3.1.1 What is gained in the Exploration Phase?
      2. 3.2 What is a challenge and how should you approach it?
      3. 3.3 Tools needed during the Exploration Phase
         1. Table 3.1 DTTool list for the Exploration Phase
      4. 3.4 How to organize information
         1. Figure 3.1 Example of a challenge tree
      5. 3.5 Stages of the Exploration Phase (1/2)
      6. 3.5 Stages of the Exploration Phase (2/2)
         1. Figure 3.2 Stages of the Exploration Phase
         2. 3.5.1 Preparation
         3. 3.5.2 Meetings during the Exploration Phase (DTMethod)
         4. 3.5.3 Meetings during the Exploration Phase (e-DTMethod)
         5. 3.5.4 When does the Exploration Phase end?
         6. Table 3.2 DTRules and the Exploration Phase
   8. 4 DTModel – Creative Phase
      1. 4.1 What is the Creative Phase?
         1. Figure 4.1 Transition from the Exploration to the Creative Phase
      2. 4.2 General principles of the Creative Phase
      3. 4.3 What are the steps for the Creative Phase?
         1. Table 4.1 DTTool list for the Creative Phase
         2. Step 1: Develop categories of ideas
         3. Step 2: Generate ideas individually
         4. Step 3: Discuss ideas
         5. Step 4: Create clusters of ideas
         6. Step 5: Select the best ideas
      4. 4.4 Stages of the Creative Phase
         1. Figure 4.2 Stages of the Creative Phase (DTMethod)
         2. Figure 4.3 Stages of the Creative Phase (e-DTMethod)
         3. 4.4.1 Meetings during the Creative Phase (DTMethod)
         4. 4.4.2 Meetings during the Creative Phase (e-DTMethod)
         5. Table 4.2 DTRules and the Creative Phase
   9. 5 DTModel – Construction Phase
      1. 5.1 What is the Construction Phase?
      2. 5.2 The Construction Phase process
         1. Table 5.1 DTTool list for the Construction Phase
         2. Step 1: Prototyping
         3. Step 2: Testing
         4. Table 5.2 Testing: Participants and objectives
      3. 5.3 How to test iteratively and improve the prototype
      4. 5.4 In what situations should the DTTeam return to the previous phases?
         1. Figure 5.1 The three phases of the DTModel
      5. 5.5 Summary and stages of the Construction Phase
         1. Figure 5.2 The course of the Construction Phase
         2. Meetings during the Construction Phase (DTMethod and e-DTMethod)
         3. Figure 5.3 Stages of the Construction Phase
      6. 5.6 General principles of the Construction Phase
         1. Table 5.3 DTRules and the Construction Phase
      7. 5.7 Finishing the DTMethod
   10. 6 DTTools
       1. Table 6.1 Description of DTTools in particular phases
       2. 6.1 Exploration Phase tools (1/3)
       3. 6.1 Exploration Phase tools (2/3)
       4. 6.1 Exploration Phase tools (3/3)
          1. 6.1.1 The challenge tree
          2. 6.1.2 Desk research
          3. 6.1.3 Observation
          4. 6.1.4 Questionnaires
          5. 6.1.5 Interviews
          6. 6.1.6 User stories
          7. 6.1.7 Matrix of needs
          8. Figure 6.1 The matrix of needs
       5. 6.2 Creative Phase tools (1/3)
       6. 6.2 Creative Phase tools (2/3)
       7. 6.2 Creative Phase tools (3/3)
          1. 6.2.1 Brainstorming
          2. 6.2.2 The 6-3-5 method
          3. Figure 6.2 The 6-3-5 method
          4. 6.2.3 Clustering
          5. 6.2.4 Now-how-wow matrix
          6. Figure 6.3 The now-how-wow matrix
          7. 6.2.5 Dot voting
          8. 6.2.6 RIG matrix
          9. Figure 6.4 The RIG matrix
          10. Figure 6.5 RIG matrix example
       8. 6.3 Construction Phase tools (1/2)
       9. 6.3 Construction Phase tools (2/2)
          1. 6.3.1 Build-break-repair
          2. 6.3.2 Prototype creation
          3. 6.3.3 Testing
          4. 6.3.4 Feedback matrix
          5. Table 6.2 Feedback matrix
          6. 6.3.5 Feedback structure
          7. 6.3.6 Solution description
       10. 6.4 Schedule of meetings
           1. 6.4.1 DTMethod
           2. 6.4.2 e-DTMethod
   11. Epilogue
   12. Bibliography (1/3)
   13. Bibliography (2/3)
   14. Bibliography (3/3)
   15. Index