CHAPTER 3

Gearing Up

First Days at Work

Chinese people love inaugurations. When a new shop opens in your street in a Chinese city, you cannot miss the piling floral arrangements and loud rehearsals a week in advance. Welcoming ceremonies for incoming expats are great excuses to celebrate too, often complete with red banners and prepared speeches. Yet, most foreigners I asked were pleasantly surprised that after the somewhat overwhelming welcomes, the local teams and fellow managers who greeted them turned out to be straightforward urbanites, more Wall Street than Great Wall. “At the beginning, the lack of contrast puzzled me,” Richard Eardley described his first impression of Hays Shanghai. “But then it occurred to me that the Chinese people ...

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