3Small Talk
You arrive at the location of an off-site meeting and you are ushered into your client’s office. As you are seated in the visitor’s chair, your client takes a last-minute phone call that lasts longer than a few seconds.
Question: Should you sit still and wait or is there something you can do at this moment that will help ease some of the initial awkwardness and segue into a successful meeting?
Answer: After the silent signal gesture is made to “Please stay. I’ll be with you in just one minute,” it is okay to get up and walk around the office. You can look at office décor, artwork, photos, and diplomas—anything displayed in the office ...
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