Discover Your Emotional Intelligence

Discover Your Emotional Intelligence

by Philip Holder
Released May 2021
Publisher(s): Pearson Education
ISBN: 9781292373775

Read it now on the O’Reilly learning platform with a 10-day free trial.

O’Reilly members get unlimited access to books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial

Book description

Philip Holder has been inspiring delegates across the globe for more than twenty-five years by assisting them in understanding and developing the so-called ‘soft aspects’ of Business, Management and Leadership. Following extensive research into the field of behavioural science, he developed one of the earliest, full-EQ based assessments of Emotional Intelligence called MindScapability; which was later adopted by more than twenty, leading, global organisations. Professionally, Phil has held senior-level roles as Director of Learning and Head of Leadership & Management with the largest UK training business. He has run independently owned: Recruitment, Training, Consulting and more recently, end to end Organisational Development companies, all of which have provided bespoke HR solutions and services to companies throughout the world.

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Dedicated
  5. Contents
  6. Publisher acknowledgements
  7. About author
  8. Foreword
  9. Part 1 What is emotional intelligence?
    1. How to use this book
    2. 1. Understanding intelligence
      1. The difference between intellect and emotional intelligence
      2. Emotional intelligence and the brain
      3. The core of our emotional intelligence
    3. 2. Your Personal Emotional Intelligence Profile (PEIP)
      1. Take the assessment
      2. Results and scoring
  10. Part 2 Your emotional intelligence masterclass
    1. The six levels of emotional efficacy
    2. Using your PEIP results
    3. 3. Self-mastery
      1. Self-assessment
      2. Self-confidence
      3. Self-control
    4. 4. Enhancing your disposition
      1. Emotional awareness
      2. Trustworthiness
      3. Conscientiousness
    5. 5. Self-management
      1. Drive
      2. Commitment
      3. Optimism
    6. 6. Influencing others
      1. Motivation
      2. Leveraging diversity
      3. Political awareness
    7. 7. Improving stakeholder relationships
      1. Stakeholder perception
      2. Stakeholder orientation
      3. Stakeholder engagement
    8. 8. Developing others
      1. Understanding others
      2. Developing individuals
      3. Coaching skills
    9. 9. Developing empathy
      1. Respect
      2. Rapport
      3. Adaptive behaviour
    10. 10. Developing credibility
      1. Integrity
      2. Capability
      3. Knowledge
    11. 11. Communication skills
      1. Style
      2. Listening
      3. Questioning
    12. 12. Team dynamics
      1. Team builder
      2. Influencing
      3. Conflict resolution
    13. 13. Leadership capability
      1. Intuition
      2. Inspiration
      3. Adaptability
    14. 14. Approach to change
      1. Instigator
      2. Supporter
      3. Agent
    15. 15. Collaborating with others
      1. Networking
      2. Group-working
      3. Long-term relationships
    16. 16. Innovation and creativity
      1. Resourcefulness
      2. Initiative
      3. Spontaneity
  11. Part 3 Back to ‘who’ we are
    1. 17. Looking forward
    2. 18. In conclusion
  12. Index

Product information

  • Title: Discover Your Emotional Intelligence
  • Author(s): Philip Holder
  • Release date: May 2021
  • Publisher(s): Pearson Education
  • ISBN: 9781292373775