Chapter 3. Writing User Stories
Having a solid understanding of market problems and customer expectations is the foundation of good digital product management. With that foundation, you can take the next step: shaping the information into goals that will guide the work of design and development teams.
The best way to accomplish this is by writing user stories. User stories are concise, simple statements that describe how or why people expect to use a website or mobile app. But despite being written for design and development teams, these statements are written in human terms and focus on everyday problems. And as you learn more about writing them, you’ll come to understand why this is very important.
There are some general principles for creating ...
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