KRISTOFER LAYON (author) started designing for the desktop web in 1996, and moved into designing user experiences and products for smartphones and tablets in 2009. Kris currently leads product management and UX design for Red Stamp, a mobile-first social commerce company. You can learn more about him at www.kristoferlayon.com.

WHITNEY HESS (foreword) coaches senior leaders and product teams on how to cultivate compassion for customers and colleagues. Her life’s mission is to put humanity back into business. Whitney is the founder and principal of the user experience consultancy Vicarious Partners, and the author of the Pleasure & Pain blog at www.whitneyhess.com/blog.

ADAM TURMAN (illustrator) has been designing, illustrating, and screenprinting ...

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