Chapter 3 The Start-up Years

In the early 70s, to send urgent documents overseas there was a choice (short of taking it there yourself!) between using the postal service or sending via airfreight. Postal services were not designed nor mandated to deal with urgency, especially urgency which could be defined by how much more than postage fees the sender was prepared to pay. On the contrary, postal services were governed more by principles of universal access and affordability: the same service for the same price, no matter whether you lived in the country or city.

Similarly, airfreight, a mode which was made possible by advances in airplane technology arising from World War II, focused on consolidating packages into large units of freight, to maximize ...

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