CHAPTER 3
Performance Measurement & Metrics-Enabling Transparency, Visibility, and Sustainability
Firms now holding entire supply chains are accountable for new performance metrics
In God we trust, all others bring data.
W. Edward Deming
Performance measurement and metrics are changing; consider the following:
•Walmart announced a goal to eliminate 20 million metric tons of GHG emissions from its global supply chain by the end of 2015. This represents one-and-a-half times the company’s estimated global carbon footprint growth for five years and is the equivalent of taking more than 3.8 million cars off the road for a year. The footprint of Walmart’s global supply chain is many times larger than its operational footprint and represents a more ...
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